Policies

As of now we do not accept returns or exchanges, all items are final sale.

Please email us within 15 min of placing your order to ensure we can change your address before shipment. After 15 minutes we are no longer able to make any changes to your original shipping address.

Pre-orders will have the estimated delivery within the item description. If combined with a regular order it will be shipped at the same time as the pre-order timeline. Orders can not be sent separate.

Any defective items upon arrival as far as sizing, stitching errors, stains, visible damage PLEASE reach out to us we promise we will make it right! Email support@pennandpeak.com

Penn and Peak is not liable for packages lost/damaged in transit, any stolen packages we are not liable for as well. If you added route protection you will be able to file a claim and get reimbursed through us. Any questions please email support@pennandpeak.com

Route is an additional add-on which is insurance on your packages protecting from getting damaged and lost within transit. To ensure you have protection make sure you add this within checking out.